Terms of Use

By using the iAgencyPal.com website ("Website") and/or any products or services described on the Website or accessed through the Website (the "Services"), you are agreeing to be bound by the following terms and conditions. These Terms of Use supplement all subscription agreements entered into between You and iAgencyPal relating to the Services ("Subscription Agreements"). In the event of any inconsistency or conflict between these Terms of Use and your Subscription Agreement, the terms set forth in your Subscription Agreement shall control.

iAgencyPal reserves the right to update and change the Terms of Use from time to time without notice. Any new features that augment or enhance the Services, including the release of new tools and functionality, shall be subject to these Terms of Use. Continued use of the Services after any such changes shall constitute your consent to such changes. You can review the most current version of these Terms of Use at any time at: Terms of Use

A. Account Terms

  • To subscribe for the Services, you must provide your name, a valid email address, and any information requested to complete the signup process.
  • You are responsible for maintaining the security of your account and password. iAgencyPal is not liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all content posted and activity under your account ("Content"), even when posted by others under your account.
  • One person or legal entity may not maintain more than one trial account.
  • You may not use the Services for any illegal or unauthorized purpose, violating any laws in your jurisdiction (including but not limited to copyright laws).

B. Payment, Refunds, Upgrading & Downgrading Terms

  • A valid credit card is required for paying accounts.
  • The Services are billed in advance on a monthly basis and are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

C. Cancellation and Termination

You are solely responsible for properly canceling your account. Month-to-month accounts can cancel any time by notifying "support@iAgencyPal.com". An iAgencyPal team member will receive the email and fulfill the request.

All of your Content will be deleted from the Service following cancellation. Prior to cancellation, we strongly encourage the download of your data. This information cannot be recovered once your account is canceled.

  • Clients with month-to-month accounts: If you cancel the Service before the end of your current paid-up month, your cancellation will take effect immediately.
  • Clients with annual contracts opting to cancel services mid-year: Upon receipt of the cancellation request, iAgencyPal will charge 100% of your remaining annual subscription balance and any outstanding one-time fees to your authorized payment method. Then deactivate your subscription.
  • Clients with annual contracts opting not to renew the contract for an additional year: You must notify us (by canceling your account via emailing support@iAgencyPal.com) of your desire to terminate at least 30 days prior to your auto-renewal date. If your notification is timely, then upon receipt of your cancellation request, iAgencyPal will disable the auto-renewal feature of your annual subscription, charge any outstanding one-time fees, then deactivate your account effective on the renewal date.

In the event you violate these Terms of Use or your Subscription Agreement, iAgencyPal, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account.

D. Modifications to the Service and Prices

iAgencyPal reserves the right at any time and from time to time to modify, temporarily or permanently, the Service (or any part thereof) with or without notice; provided however that iAgencyPal agrees not to materially reduce the functionality of the Service without providing you notice and an opportunity to terminate the Service.

Price Changes:

  • Clients with month-to-month accounts: The price change will be effective 30 days after the date of the Price Change Notice, unless a longer time period is set forth in the Price Change Notice.
  • Clients with annual contracts: The price change shall not apply to the contract year in which the Price Change Notice is published but rather shall become effective only at the next auto-renewal date for your contract.

E. Copyright and Content Ownership

  • All Content posted on the Service must comply with U.S. copyright law.
  • We claim no intellectual property rights over your Content. Your Content and files uploaded remain your sole property.
  • Users agree and acknowledge that Content stored within the iAgencyPal website and related storage areas are accessible by iAgencyPal staff. Such information may be used only for customer service requests and application usage reporting. This usage shall be handled in accordance with all applicable laws, including HIPAA, and shall not be used for the purpose of obtaining information about the other partys clients or customers. All such information will be properly de-identified.
  • The design of the Website and Services are Copyright iAgencyPal. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design without express written permission from iAgencyPal.
  • iAgencyPal (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to Website and the Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Website and the Services. The iAgencyPal name, logo, and the product names associated with the Services are trademarks of iAgencyPal or third parties, and no right or license is granted to use them.
  • You will not send SPAM. The definition of SPAM is any email you send to someone who has not given you their direct and explicit permission to contact them on the topic of the email you are sending.
  • You will not send email to email addresses obtained through purchased, rented, or third-party lists.
  • You are responsible for understanding and complying with the U.S. CAN-SPAM Act as well as any other applicable laws of the countries your recipients live in.
  • Every email must have an unsubscribe link (our system automatically includes this for you).
  • Every email must contain your name and contact information including a physical mailing address (our system automatically includes this for you).
  • Every email must use a reasonable amount of contrast between text and background (contrast ratio).
  • It is your responsibility to monitor and maintain unsubscribe requests for your lists and recipients that are outside of the functionalities of the Services. Emails that receive abuse complaints will be reflected on your account. It is your responsibility to maintain abuse results lower than the industry standard. iAgencyPal reserves the right to terminate your account and the Services in the event your abuse results exceed industry standards.

    • G. General Conditions

    • The Website and the Service are provided "as is" without warranty of any kind, either express or implied.
    • iAgencyPal shall not be responsible for any consequences arising out of your use of the Website or the Services.
    • Technical support is only provided to paying account holders.
    • You understand that iAgencyPal uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.
    • You acknowledge the Services and all pages, screens, and components thereof are the intellectual property of iAgencyPal and are protected by U.S. copyright law, patent law, and international treaties.
    • You agree not to reproduce, duplicate, copy, distribute, sell, resell, or exploit any portion of the Website or the Services, or allow anyone else to access the Service under your account without express written permission by iAgencyPal.
    • You must not transmit any worms or viruses or any code of a destructive nature. You agree not to make any attempt to "hack" or mis-use the Service in any way.
    • iAgencyPal does not warrant that the Services will meet your specific requirements, be uninterrupted, timely, secure, or error-free.
    • You expressly understand and agree that iAgencyPal shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, resulting from your use of or inability to use the Website or the Service.
    • The failure of iAgencyPal to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use, plus any Subscription Agreement executed between you and iAgencyPal govern your use of the Website and the Services and supercede any prior verbal discussions or proposals between you and iAgencyPal.
    • iAgencyPal shall not be held liable and assumes no responsibility for any improper or incorrect use of the information contained within your iAgencyPal account due to Account Owners access privileges given to its users. This disclaimer of liability applies to any damages, based on alleged breach of contract, tortious behavior, negligence or any other cause of action, including but not limited to damages caused unauthorized access to, alteration of, or use of any record.