Frequent sked questions
Get answers to common questions about our platform's features, capabilities, and how it simplifies your practice management. Discover solutions to your queries and make the most of our comprehensive system.
Below you'll find answers to the questions we get asked the most.
Our insurance management system is designed to streamline
insurance operations, making it easier for agents and
clients to manage policies, data, and communication.
We have two main user roles: Agents, which can be
categorized as inside or outside agents, and Users who are
typically clients. Agents manage policies and client data,
while Users view and interact with their policies.
The system allows agents to create policies tailored to
individual clients and groups, making it simple to manage
insurance coverage for various scenarios.
Predefined dashboards offer at-a-glance insights into your
insurance operations. They provide real-time data and
analytics, helping you make informed decisions.
Yes, the system facilitates team sharing, allowing agents to
collaborate efficiently by sharing client data within their
teams. This promotes a unified approach to client
management.
Our system provides user-friendly features that make policy
creation straightforward. Agents and clients can navigate
through the process with ease, ensuring a seamless
experience.
Data security is a top priority. We employ industry-standard
security measures to protect your data and ensure compliance
with data protection regulations.
We offer comprehensive training resources and customer
support. Our team is available to assist with onboarding,
troubleshooting, and any questions or concerns you may have.
Getting started is straightforward. Contact our team, and
we'll assist you with onboarding, training, and configuring
the system to meet your agency's specific needs.
Yes, the system is designed for flexibility. It can be
integrated with other systems and tools your agency uses,
ensuring a seamless workflow.
The form feature allows you to create various types of
forms, including Credit Card, PII, Review Application, ACA,
and Campaign forms. These forms serve different purposes,
such as collecting payment information, obtaining consent
for using personal data, reviewing applications, creating
insurance policies, and gathering information for marketing
campaigns.
Yes, our system is highly customizable. Users, including
agents and clients, can create and tailor these forms to
meet their specific needs, ensuring they collect the exact
information required.
We prioritize data security and compliance. Data collected
through the forms is securely stored and processed in
accordance with data protection regulations, ensuring the
confidentiality and integrity of the information.
Absolutely. Data collected through the forms can be
seamlessly integrated into the system, allowing for
efficient management and processing of this information,
whether it's for creating policies, making payments, or data
analysis.
Sure, for example, the ACA form gathers personal information
that is used to create tailored insurance policies. The
Credit Card form is essential for processing payments and
premiums. The Review Application form helps clients review
their applications before submission, and the Campaign form
is used for marketing and lead generation efforts.
While the system currently supports predefined forms, we are
actively working to provide users with the ability to create
and edit their own forms. This feature will be available in
the near future, allowing you to customize forms to your
specific requirements.
Yes, our system offers the flexibility for brokers to define
and customize permissions for agents. This feature allows
brokers to control and restrict access to specific functions
and data, ensuring that agents have the appropriate level of
access for their roles and responsibilities.