All iAgencyPal accounts are password protected. In addition, we use SSL (Secure Socket Layer) encryption for your security. This means that we encrypt the data sent between your computer and iAgencyPal. It's the same technology used in top online banking and e-commerce sites to keep your sensitive information safe.
All data and attachments stored in iAgencyPal are written to multiple locations instantly, backed up multiple times throughout the day, and stored in multiple locations (even our backup location has a backup). iAgencyPal is hosted in world-class data centers, utilizing industry-proven architecture for security, reliability, and redundancy.
Only those representatives who have a legitimate business need to have such information know the actual location of our data centers; each data center itself is secured with a variety of physical barriers to prevent unauthorized access.
The confidentiality and integrity of your data is of the utmost importance to iAgencyPal. In addition to a variety of controls securing your data, we also have an extensive QA process to prevent any type of data loss or integrity issue. We also do not hold your data hostage - you own it and can pull various forms of Excel/CSV exports at any time.
We monitor the iAgencyPal service in real-time, 24x7x365. Our monitoring not only includes any type of network/hosting issues, but also any type of application anomaly that may be causing an issue for our customers. This solution enables us to pro-actively mitigate any potential issue, large or small, without a customer even notifying us.